Privacy Policy.

This privacy policy describes how BHW Creative Ltd, whose registered office is Oak View, Mill Road, North Tuddenham, Dereham, Norfolk NR20 3DD, and who is registered in England and Wales with company number 09947045, uses and protects any personal information given by you and/or collected via an online form and/or an email address when you use this website.

By accessing or using this website, you are consenting to the collection, use and disclosure of your information by this policy. If you do not consent to the same, please do not use this website.

Your information may be used to send promotional information about products and services to you, if your permission has been given for this to happen. This policy may be updated at any time without prior notice. It is recommended to check this page from time to time to ensure that you are happy with any changes made.

Information That Is Collected

Your personal information may be collected via forms and the email address present on this website, and phone calls. Whenever a form is filled out on this website, look for the link with the relevant disclaimer explaining what information we collect and how we will handle that information once it is submitted.

This personal information may consist of:

• Name
• Phone/mobile number
• Email
• Company name
• Company address
• Website URL
• Payment information

Use Of Your Information

The information collected about you will be used for the following purposes:

• Internal record keeping and invoicing for HRMC purposes.
• Improvement of products and services.
• Contact for market research purposes.
• Processing of payments.
• Provision of website support.
• Contact and assisting with inquiries.
• Resolution of disputes.

If information is to be used for any other purpose, consent will be requested, and the information will only be used upon receiving consent and only for the purpose(s) for which consent was granted unless otherwise required by law.

Sharing Of Your Information

Your personal information will not be transferred to any third party without seeking consent, except in limited circumstances as described below:

• Ad services.
• Analytics.
• Data collection & processing.

Personal information may also be disclosed for the following reasons:

• to comply with applicable law, regulation, court order, or other legal processes;
• to enforce agreements, including this policy; or
• to respond to claims that use of the website violates any third-party rights.

If BHW Creative Ltd is merged or acquired by another company, personal information will be one of the assets transferred to the new owner.

Data Retention Periods

Personal information will be retained only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Specific retention periods are as follows:

• Contact information: Retained for the duration of the business relationship and up to 7 years after the relationship ends.
• Payment information: Retained for as long as necessary to process payments and comply with legal obligations.
• Marketing data: Retained until consent is withdrawn or the data becomes obsolete.

Certain information may need to be retained for longer periods for record-keeping/reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies individuals (directly or indirectly), may be stored indefinitely.

Cookie Policy

“Cookies” and other types of tracking software may be used to personalize your visit to this website and enhance your experience by gaining a better understanding of your particular interests and customizing pages accordingly. A cookie is a message given to a web browser by a web server, which is then stored by the browser in a text file. Each time the browser requests a page from the server, this message is sent back, enabling the user to be identified.

The information provided by cookies may be used to analyze trends, administer the site, or for research and marketing purposes to better serve your interests. You can set your browser to notify you before receiving a cookie, giving you the chance to accept it, or you can set your browser to turn off all cookies. The website www.allaboutcookies.org (run by the Interactive Marketing Bureau) contains step-by-step guidance on how cookies can be disabled by users.

Controlling Your Personal Information

You have the following rights regarding your personal information:

• The right to access personal information held.
• The right to rectify inaccurate or incomplete information.
• The right to request the deletion of personal information (right to be forgotten).
• The right to restrict the processing of personal information.
• The right to data portability.
• The right to object to the processing of personal information.
• The right to withdraw consent at any time, where consent is the legal basis for processing.

To exercise any of these rights, send an email to ben@bhwcreative.uk or write to BHW Creative at Oak View, Mill Road, North Tuddenham, Dereham, Norfolk, NR20 3DD.

You may also choose to restrict the collection or use of your private information in the following ways:

• A request can be made for details of personal information held under the General Data Protection Regulation (GDPR) guidelines. For a copy of the information held, send an email to ben@bhwcreative.uk or write to BHW Creative at Oak View, Mill Road, North Tuddenham, Dereham, Norfolk, NR20 3DD.
• If there is a belief that any information held is incorrect or incomplete, send an email to ben@bhwcreative.uk or write to BHW Creative at Oak View, Mill Road, North Tuddenham, Dereham, NR20 3DD as soon as possible. Any information found to be incorrect will be promptly corrected.
• If there is a wish to delete personal information held, apart from data legally required to keep, send an email to ben@bhwcreative.uk or write to BHW Creative at Oak View, Mill Road, North Tuddenham, Dereham NR20 3DD as soon as possible. Relevant information will be promptly deleted.

Links To Other Websites

This website may contain links to other websites not operated by BHW Creative Ltd. This policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on this website. It is strongly advised to review the privacy policy of every site visited. No control is assumed over, and no responsibility is taken for, the content, privacy policies, or practices of any third-party sites or services. Exercise caution and review the privacy statement applicable to the website in question.

Security

Commitment is made to ensuring that information is secure. To prevent unauthorized access or disclosure, suitable physical, electronic, and managerial procedures have been put in place to safeguard and secure the information collected online.

Any Questions?

For any further questions about the collection and use of data, including a subject access request, please contact ben@bhwcreative.uk.